Timelines
Turnaround and revisions, spelled out
Typical timelines by service and volume, and exactly what a revision includes.
Turnaround
How long it takes
Business daysClock starts after style lock
| Service | Up to 50 SKUs | 50–500 SKUs | 500+ SKUs |
|---|---|---|---|
| Free sample | [X] days | [X] days | [Plan] |
| Catalog Imaging | [X] days | [X] days | [Plan] |
| Lifestyle & Model | [X] days | [X] days | [Plan] |
| Video Ads (≤60s) | [X] days | [X] days | [Plan] |
| Cinematic film | [X] days | [X] days | [Plan] |
| Social & PR (monthly) | [X] days | [X] days | [Plan] |
Revisions
What a revision covers
Included
Counts as a revision
- Fixes for anything we got wrong
- Colour, crop and background tweaks
- Swapping a scene or model within the brief
- [X] rounds per batch
New request
Counts as a new brief
- Not included: A new style or brief after style lock
- Not included: New SKUs or angles
- Not included: New channels or sizes after delivery
- Not included: Rounds beyond [X]
On the Insured plan, regenerations after brief changes are covered too.
Compare plansThe revision loop
How a change request moves
Request
Comment in the review link
Tagged
Revised
New version in the same link
Approved
Moves to final export
FAQ
Timing questions
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